Depending on the area and the products ordered, most of our items take 3-7 working days for delivery, but in some cases. Products that need to be made specifically for a customer are likely to have a longer turnaround time, but the adjusted delivery time will be listed on the product in each of these cases.

A refund is normally processed within 5 working days after we’ve received a completed refund form. For more info, please read the terms and conditions of our returns and refund policy.

Depending on the area and the product being shipped, we strive to keep our costs down to a bare minimum. Shipping costs may vary and are dependent on multiple factors, some of which are outside our control. The cost of shipping is calculated at checkout and will change as various items are added to your cart.

We currently don’t ship items outside of South Africa as this requires an export license. If you’re looking to order a product from outside South Africa you can collect it at our offices, or send the items to a different address within South Africa. If required, we can also arrange contact with forwarding agents who can assist with export arrangements. Feel free to contact us.

Buying building materials online is easier than ever. You select the exact amounts you need, add these items to your cart on the website and select the correct shipping address. Based on this you will be provided with a shipping charge. After this, you can select one of our 5 payment options to complete and secure your order. After this you will be contacted to arrange delivery of your items.

Yes, we work with many service providers, installers and resellers. For more details, please contact us.